FREE Standard post on orders over £20
FREE 1st class post on orders over £55
If your order is below the free postage rates, the charge for standard postage is £1.75 and the price for 1st class is £3.00
All orders are sent plastic free in recycled and recyclable packaging. Orders are shipped Monday to Friday. You will received a dispatch email/text once the orders has been shipped.
Please find more details regarding shipping, including fees on all orders from abroad here
In order to pay your order in smaller instalments you can use the code SOON2BMINE at the checkout which will leave you with a 20% non-refundable deposit to pay.
An invoice will be sent for the remaining amount and there will be given a timeframe from 30-90 days to pay the final amount.
Please note you are obliged to pay the full amount before the order will be shipped.
Read Terms and Conditions here
To return an order/item for a full refund, the items must be returned no later than 14 days after receiving the order.
Items must be unused and unwashed in order to get a full refund.
Are items returned later than the timeframe suggested above, a voucher will be offered for the same amount.
NoLu aims to refund within 1-5 days of receiving the return. Please read the full return policy here before returning any goods.
